The people behind your packages
Behind every package you collect is a team of real people, in Florida and across The Bahamas, who treat it like it's theirs.
You click โbuy.โ A few days later you're holding it in Nassau, Exuma or Eleuthera. In between, your package passes through the hands of people whose whole job is to get it to you safely, on time and without surprises.
We're Bahamians and residents shipping for Bahamians and residents. We shop the same stores you do, wait for the same packages at Christmas, and live on the same islands. That's why we built this company the way we would want to be served.
Follow your package, hand to hand
Here is who looks after it at every step.
Where it all began
USA Manager & Team
South Florida
Mr. Ship It started on the Florida side, and this team still runs it day to day: working with US stores and carriers, collecting from South Florida sellers who won't ship to The Bahamas, and making sure every package makes its flight.
The moment your order arrives
Warehouse & Billing Manager & Agents
Warehouse: Miami Lakes and Airport Industrial Park ยท Billing: Airport Industrial Park
In Miami Lakes, our warehouse agents receive your package, check the label against your suite number, weigh and measure it, and log it to your account. In Nassau, at Airport Industrial Park, warehouse agents receive every flight, and our billing agents match your invoice and work out freight, duty and VAT, so your bill is right before it ever reaches you.
Every flight, every day
Import & Export Manager & Agents
Airport Industrial Park, Nassau
They build the flight manifests, prepare the customs entries, and clear your packages through Bahamas Customs. It's paperwork most people never want to see, done daily so you never have to.
From the airport to your store
Drivers
Across New Providence
They move cleared cargo from our Airport Industrial Park hub to the right store, so it is on the shelf with your name on it when you arrive.
The hand-off
Store Associates
Nassau, Exuma and Eleuthera
The friendly faces at the counter. They find your package, answer your questions and help you pay. When members praise our staff, these are usually the faces they mean.
Why Christmas doesn't scare us anymore
A promise made the hard way
Our first Bahamas store, opened in 2014, was 1,000 square feet on Rosetta Street. One Christmas, the packages came faster than that little store could hold them, and it nearly ended the company. We moved to a bigger location, and we made a promise we still keep: we will never again grow faster than we can handle.
It's why every store we open is built for the busiest week of the year, and why our team grows with the season instead of asking you to wait.
Keeping the promise
Board of Directors
Sets the direction and holds us to the promise we made after that Christmas: never grow faster than we can handle.
General Manager
Runs the whole chain day to day, from Miami to the Family Islands, and makes sure every team works as one.
Part-time & On-demand Crew
The extra hands who join us for Christmas, Black Friday and back-to-school. They are how we keep the promise: when volume doubles, so does the team.
Serving members across The Bahamas
From Nassau to the Family Islands, with a team working in The Bahamas and South Florida for you. You are in good company.
70,803
members
4,138,964
packages shipped
6
stores across The Bahamas
What members say about our people
โTheir staff is really nice and when I have a query Mr Ship It answers quickly!โ
ZekiaSupershipper since 2016โMr Ship It has excellent customer service.โ
Mr. JamesSupershipper since 2014โIt's really good to have a reliable company like Mr Ship It to get your products to you.โ
PerezSupershipper since 2014Want to be part of it? See careers at Mr. Ship It โ
Let our team look after your next package
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